Shipping policy

🚚 Shipping Policy

At Krizels, we work hard to deliver your favorite frozen snacks fresh, fast, and safe — straight to your doorstep!

🕒 Processing Time

• Orders are processed within 1–2 business days (Monday to Saturday).

• Orders placed after 4 PM or on Sundays/public holidays will be processed the next working day.

📍 Delivery Areas

We currently deliver in only these cities:

• Lahore

Delivery availability may vary by product or address. Please enter your shipping details at checkout to confirm.

❄️ Frozen Product Handling

All Krizels products are shipped frozen and securely packed to ensure they arrive fresh. Please refrigerate or freeze the items immediately upon receiving.

⏱️ Estimated Delivery Time

• Lahore: 1–2 business days

(Weather conditions, courier delays, or holidays may affect delivery times.)

🚫 Delivery Issues

Please make sure your address and phone number are correct. We are not responsible for failed deliveries due to incorrect information.

If your order is delayed, damaged, or missing, contact us within 24 hours at:
📧 info@krizels.com

📦 Tracking

We’ll send you a confirmation email or SMS once your order has been shipped. You may receive a tracking number depending on the courier.